FAQs
Yes. All our jewellery is crafted from genuine 925 Silver containing 92.5% pure silver and 7.5% alloy for added durability and long-lasting shine.
925 Silver is the international standard for sterling silver. It consists of 92.5% pure silver and 7.5% alloy, making it both durable and suitable for everyday jewellery.
Yes. Genuine silver may naturally tarnish over time due to exposure to air and moisture. Regular cleaning with a silver polishing cloth will restore its original shine.
Yes. Our 925 Silver jewellery is generally hypoallergenic and suitable for most people with sensitive skin.
Store your jewellery in a dry place, avoid perfumes, lotions and harsh chemicals, remove it before swimming or showering, and clean it with a soft silver polishing cloth.
Yes. We offer rings, necklaces, pendants, earrings, bracelets, chains, bangles, anklets, jewellery sets, men’s jewellery, women’s jewellery and Islamic silver Tasbeeh collections.
Absolutely. Our jewellery makes a perfect gift for birthdays, anniversaries, weddings, Eid, Ramadan, Valentine’s Day, Mother’s Day and many other special occasions.
Each product is made from genuine 925 Silver and includes detailed product information to ensure authenticity and quality.
Shipping times vary depending on your location. Estimated delivery dates are displayed during checkout.
Yes. If you receive a damaged or incorrect item, please get in touch with our support team. For complete details, refer to our Return & Refund Policy.
Cash on Delivery is available for selected locations. Available payment methods will be shown during checkout.
Yes. International shipping is available for selected countries. Please contact us if your destination is not listed during checkout.
Yes. All product images are actual photographs of our jewellery. Minor colour variations may occur due to lighting or screen settings.
Yes. 925 Silver jewellery is suitable for daily wear. Proper care will help maintain its shine and beauty for years.
Yes. Our collection includes jewellery for men, women and unisex designs, along with premium Islamic accessories.
Yes. We offer handcrafted 925 Silver Tasbeeh collections designed for daily dhikr, Ramadan, Eid, Hajj, Umrah and thoughtful gifting.
You can reach our support team through our Contact Us page, email or WhatsApp. We’re always happy to assist with your questions and orders.
You can refer to our Ring Size Guide for accurate measurements. If you’re unsure, our customer support team will be happy to help you choose the correct size before placing your order.
Yes. We offer customisation for selected jewellery designs, including engraving and personalised pieces. Please get in touch with our customer support to discuss your requirements before placing an order.
Yes. Every jewellery piece is carefully packed in premium packaging, making it perfect for gifting on birthdays, anniversaries, weddings, Eid, Valentine’s Day, Mother’s Day, and other special occasions.
Once your order has been shipped, you’ll receive a tracking number via email or SMS. You can use this tracking number to monitor the delivery status of your package.
Shipping addresses can only be changed before your order is dispatched. Please contact our customer support immediately if you need to update your delivery address.
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with your order number and clear photos of the item. Our team will assist you with a replacement or resolution.
We recommend gently cleaning your silver jewellery every few weeks using a soft polishing cloth. Regular maintenance helps preserve its shine and prevents tarnishing.
Yes. We regularly offer exclusive discounts, festive sales, and special promotions. Subscribe to our newsletter or follow us on social media to stay updated on our latest offers.
