Terms & Conditions

Last Updated: July 2026

Welcome to our website. By accessing or using this website, placing an order, or purchasing any of our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website. If you do not agree with these terms, please refrain from using our services.

1. Acceptance of Terms

By accessing this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. Your continued use of this website constitutes your acceptance of these Terms & Conditions.

2. Products & Availability

We specialise in premium 925 Silver jewellery, including rings, necklaces, bracelets, earrings, pendants, chains, jewellery sets, and Islamic accessories.

  • All products are subject to availability.
  • We reserve the right to discontinue or modify products without prior notice.
  • Product images are for illustration purposes. Slight variations in colour, finish, or size may occur due to lighting, screen settings, or handcrafted manufacturing.

3. Product Information

We strive to ensure all product descriptions, specifications, images, pricing, and availability are accurate. However, typographical errors or inaccuracies may occasionally occur. We reserve the right to correct such errors without prior notice.

4. Pricing

  • All prices displayed on our website are in the applicable local currency unless otherwise stated.
  • Prices are subject to change without prior notice.
  • Taxes, shipping charges, customs duties, or import fees (where applicable) may be charged separately during checkout.

5. Orders

After placing an order, you will receive an order confirmation email. This confirmation does not guarantee acceptance of your order.

We reserve the right to:

  • Accept or reject any order.
  • Cancel orders suspected of fraud or unauthorised activity.
  • Limit purchase quantities.
  • Request additional verification before processing an order.

6. Payments

We accept secure payment methods available during checkout.

  • Credit & Debit Cards
  • UPI
  • Net Banking
  • Digital Wallets
  • Cash on Delivery (where available)

Payments are processed through secure third-party payment gateways. We do not store your complete payment information.

7. Shipping & Delivery

  • Orders are processed during business days only.
  • Delivery times are estimates and may vary depending on location.
  • Shipping delays caused by courier services, weather conditions, customs clearance, or other unforeseen circumstances are beyond our control.
  • Customers are responsible for providing accurate shipping information.

8. Cancellations

Orders may only be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests cannot be accepted.

9. Returns & Refunds

Customer satisfaction is important to us.

  • Returns are accepted only according to our Return & Refund Policy.
  • Returned products must be unused, unworn, and in their original packaging.
  • Personalized, engraved, customised, or special-order items may not be eligible for return unless damaged or defective.
  • Refunds will be processed after successful inspection of the returned item.

10. Warranty

Our jewellery is carefully inspected before shipping. This warranty does not cover:

  • Normal wear and tear
  • Accidental damage
  • Improper storage or handling
  • Chemical exposure
  • Unauthorized repairs or alterations

11. Jewellery Care

To maintain the beauty of your 925 Silver jewellery:

  • Store jewellery in a cool, dry place.
  • Avoid perfumes, cosmetics, and harsh chemicals.
  • Remove jewellery before swimming, showering, or exercising.
  • Clean using a soft silver polishing cloth.

12. Intellectual Property

All content on this website, including text, product descriptions, graphics, logos, icons, photographs, videos, and website design, is the intellectual property of our company and is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Responsibilities

You agree not to:

  • Use the website for unlawful purposes.
  • Attempt unauthorised access to our systems.
  • Upload malicious software or harmful code.
  • Interfere with the website’s operation or security.

14. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or purchase of our products.

15. Third-Party Links

Our website may contain links to third-party websites for your convenience. We are not responsible for the content, privacy practices, or services offered by those external websites.

16. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Governing Law

These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where our business operates.

Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the competent courts.

18. Changes to These Terms

We reserve the right to modify these Terms & Conditions at any time without prior notice. Updated versions will be published on this page with the revised effective date.

19. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Email:care@jilangold.com
Phone:+91 96389 89292 (11 AM to 6:30 PM)
Address: GF-2, Aman Residency, Sarkhej
Ahmedabad, Gujarat 380055.